Speak your mind because your voice matters and can drive impactful change.
You can lodge your complaint in person
We will contact you within 5 business days, so we can ensure we understand your complaint fully and let you know what is being done to investigate and resolve it.
Once we receive a complaint, you will be contacted, the complaint will be documented and stored, and we will provide information on how we will work to attempt to resolve your complaint.
A complaint can be made to the NDIS Commission by:
Phoning: 1800 035 544 (free call from landlines) or TTY 133 677.
Interpreters can be arranged. National Relay Service and ask for 1800 035 544.