Customer Feedback & Complaints

Speak your mind because your voice matters and can drive impactful change.

We Will Listen

You can lodge your complaint in person

  • by email at admin@meaningfulactivities.com.au
  • in writing to 1/132 Prospect Road Prospect 5082
  • by phone on 0479 112 910

We will contact you within 5 business days, so we can ensure we understand your complaint fully and let you know what is being done to investigate and resolve it.

Our Feedback Process

Once we receive a complaint, you will be contacted, the complaint will be documented and stored, and we will provide information on how we will work to attempt to resolve your complaint.

NDIS Complaints

A complaint can be made to the NDIS Commission by:

Phoning: 1800 035 544 (free call from landlines) or TTY 133 677.

Interpreters can be arranged. National Relay Service and ask for 1800 035 544.